Contact Us
At Foxy Bingo Slots (Entain), we're committed to providing you with the best possible support experience. If you have any questions or concerns about our services, please don't hesitate to reach out.
Customer Support Availability
Our customer support team is available 24/7 through live chat and email. You can choose the most suitable contact method for your issue:
FAQ and Help Centre
Before contacting us, please visit our FAQ section, which provides answers to common questions about Foxy Bingo Slots (Entain)'s services. You can also access the help centre for more detailed information on how to use our platform.
Responsible Gambling Assistance
If you or someone you know is struggling with gambling-related issues, we urge you to contact GamCare. We also recommend contacting BeGambleAware for more information and resources on responsible gaming practices.
Technical Support
For technical assistance, please visit our help centre or contact us through live chat. Our team will do their best to resolve any issues you encounter.
Complaints or Dispute Resolution
If you have a complaint about Foxy Bingo Slots (Entain)'s services, please submit it in writing via email. We'll handle your query promptly and fairly. For more information on our dispute resolution process, visit the "Disputes" section of our help centre.
Communication Response Expectations
We strive to respond to all inquiries as soon as possible, usually within a few hours. However, please note that response times may vary depending on the complexity of your query and our workload.
Account-Security Assistance
If you need assistance with account-related issues, such as password recovery or security concerns, contact us through live chat or email. Our team will guide you through the process to resolve your issue.
Mobile and Desktop Support Accessibility
Our platform is designed to be accessible on both mobile devices and desktop computers. If you experience any technical difficulties while accessing our services via a particular device, please contact us for assistance.
While we make every effort to ensure that all support channels are available as stated above, certain restrictions may apply depending on your jurisdiction or the specific product in question. In such cases, Foxy Bingo Slots (Entain) will communicate these limitations clearly and provide information about alternative support options if necessary
